Cookie Policy

We want to improve your experience on our website so we collect cookies

Cookies are small text files that are sent to and stored on your computer, smartphone or other device for accessing the internet, whenever you visit our website. Each cookie is unique to your web browser. It will contain some anonymous information such as a unique identifier and the site name and some digits and numbers. Cookies are specific to the server that created them and cannot be accessed by other servers, which means that they cannot be used to track your movements elsewhere around the web. Please note that passwords and credit card numbers are not stored in cookies. By using our website, you agree that we can place cookies on your device.

Most websites visited will use cookies in order to improve your user experience by enabling that website to ‘remember’ you, either for the duration of your visit (using a ‘session cookie’) or for repeat visits (using a ‘persistent cookie’).

Most websites use cookies for a variety of reasons, such as to determine preferences, let users navigate between pages efficiently, verify the user and carry out other essential security; these are all termed as ‘non-evasive’.

Cookies make the interaction between you and the website faster and easier. If a website doesn’t use cookies, it’ll think you’re a new visitor every time you move to a new page on the site – for example, when you enter your login details and move to another page it won’t recognise you and it won’t be able to keep you logged in.

Cookies may be set by the website you are visiting (‘first party cookies’) or they may be set by other websites who run content on the page you’re viewing (‘third party cookies’).

We don’t sell the information collected by cookies, nor do we disclose the information to third parties, except where required by law (for example to government bodies and law enforcement agencies).

NB. Persistent cookies remain after your browser is closed.

You can find more information about cookies at

Different forms of cookies

Necessary cookies

Necessary cookies let you move around the website and use essential features like secure areas. These cookies don't gather any information about you that could be used for marketing or remembering where you've been on the internet. You can't opt out of necessary cookies and therefore should not continue to use this site or else set up your browser to block cookies from this site (see 'Managing your cookies' below).

NB. It's assumed that by using this site you've agreed to accept necessary cookies. If you use the browser to block necessary cookies, it'll prevent the site from functioning as intended.

Examples of such cookies are for:

Remembering information you've entered on forms when you navigate to different pages in a single web browser session which identify you as being logged in (if the site has a login area).

The use of cookies will not gather information that could be used to advertise products or services to you or for use to target adverts on any other site.

The table below explains the cookies we use and why.

Cookie Name Type Purpose More info
Website cookie acceptance rtCookiePrivacySetting Functional This cookie is used to record if a user has accepted the use of cookies on this website
Preferred site format rtPreferedSiteFormat Persistent This cookie is used to record which site format they prefer to review the website in, e.g. full, tablet or mobile
Auto login status rtAutoLogin Pesistent This cookie is used to record if a user has chosen to auto-login on their return to this site. It contains a random login code for this user. It does not contain any user info or passwords
Session cookie ASP.NET__SessionId Functional This cookie allows our site to remember selections you make from page to page like when you fill out a form
Telerik cookies Various (depending on controls used on this site) Pesistent These cookies are used by Telerik page controls to record their state. e.g. grid configs and editor menu bar selections Telerik support pages

Performance cookies

'Performance' cookies collect information about how you use our website, e.g. which pages you visit, and if you experience any errors. These cookies don't collect any information that could identify you - all the information collected is only used to help us i mprove our website, service to you, understand what interests our users and measure how effective our advertising is.

NB. Performance cookies can be blocked.

We use 'Performance' cookies to:

  1. Provide statistics on how our website is used
  2. See how effective our adverts are (we don't use this information to target adverts to you when you visit other websites)
  3. Help us irmpove the website by measuring any errors that occur

'Performance' cookies will NOT be used to:

  1. Gather information that could be used to advertise products or services to you on other website
  2. Target adverts to you on any other website
Cookie Name Duration Type Purpose More info
Google Analytics __utma,
2 years Persistent These cookies are used to collect information about how visitors use our site. We use the informaiton to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited Google's Privacy Policy
Google Adwords __gcl 180 days Persistent These cookies are used to track conversions from ads on Google search Google's Cookie Policy
Microsoft Bing Ads __mscl 180 days Persistent These cookies are used to track conversions from ads on Microsoft Bing Microsoft's Privacy Policy
CDN Cloudflare __cfduid Until browser closed Temporary This cookie is used to speed up page load times, enhance performance and provide security

Targeting and Advertising Cookies

These cookies are typically used by websites to deliver targeted adverts based on browsing habits. These cookies help us deliver advertisements to you which we think might be of interest based on the pages on our website you have visited. These advertisements will be delivered onto certain other websites that you visit.

Cookie Name Duration Type Purpose More info
Facebook _fbp and _fr 2 months Persistent These cookies analyse the success of our advertising campaigns on Facebook. They also collect information about how you use our website, such as which pages you go to, to enable us to show more relevant messages to you across Facebook
Force 24 f24_autoId and f24_personId 10 years Persistent These cookies monitor the browsing activities our potential or existing customers use including links clickd to help us gain a better understanding of your viewing activities and areas of interest. These make your access easier and manage certain functionality and technical aspects. Stores user's ID. Force24's Privacy Policy

Third Party Cookies

You may notice some cookies that aren't related to our website directly. If you go onto a webpage that contains embedded content, you may be sent cookies from these websites. We don't control the setting of these cookies but you can check these third-party websites for more information about their cookies and how to manage them.

Cookie Name Type Purpose More info
Inspectlet _insp_sid, _insp_ref, _insp_scpt, _insp_nv, _insp_wid, _insp_identity, _insp_uid Persistent, Third Party These cookies allow us to analyse the user behaviour to this website and provide research information to allow us to improve the customer experience Inspectlet's Privacy Policy
Tawk.To TawkConnectionTime, Tawk_*, _tawkuuid Functional, Third Party These cookies allow our LiveChat functionality to link chat conversations together to provide a better service Tawk.To's Privacy Policy
DataDome Datadome Functional, Third Party This is a security cookie based upon detecting BOTs and malicious traffic
Force24 f24_autoId Persistent, Third Party Force24 will collect information to monitor your behaviour and if you are a client, your customers when they are accessing information provided by the Force24 Platform Force24's Privacy Policy
Force24 f24_personId Persistent, Third Party The Platform cookies monitor the browsing activities our potential customer uses, including links clicked. A cookie is activated through our customers or potential customers clicking email links and also the contents of any forms submitted to us Force24's Privacy Policy
Paid On Results affiliatenetwork=PaidOnResults Network Cookie, Third Party These cookies track purchases so sales can be viewed across independent sites and allow us to work out which affiliate to credit for a sale

Managing your cookies

The browsers of most computers, smart phones and other web-enabled devices are typically set up to accept cookies. If you wish to amend your cookie preferences for our website or any other websites, you can do this through your browser settings. Your browser's 'help' function will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. You can also disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the website of its manufacturer.

Cookies are often used to enable and improve certain functions on our website. If you choose to switch certain cookies off, it's possible that this will affect how our website works.


Comprehensive information on how to block or erase cookies on a wide variety of desktop


Useful information about cookies can be found at:

A guide to behavioural advertising and online privacy has been produced by the internet advertising industry which can be found at:

Information on the ICC (UK) cookie guide can be found on the ICC website section: